I had to get Direcpath just because it was the only service offered at my apartment complex. Signed up for 6 MB/s internet for $50 a month. It took them ONE MONTH to come out and get the internet set up. Then my bill arrived and was over $60, I called up Direcpath and ask them "Are you just ...
Due to loss of income, had to drop my internet service which i intent to pay after the holidays, my cable is not working loss of signal, they cannot send a tech over, until i pay the internet, i have try to resolve issue, they have not to try to help me at all, still paying for cable that dosent, ...
I had some issues with my internet service being slow. When calling Direcpath s call center the agent (Alice?) went out of her way to assist me and found that it was my Linksys router that was causing the issues. Apparently they dont support routers but regardless, she took the time to research ...
I can say that I have alot of bad experience with DirectPath when it comes with thier service... On the other hand I salute the call center agent that assisted me. If I remember it right her name was "Sopia". She was very polite. She was was the first representative that was able to help ...
HD stations were screwed-up fourteen days before. Needed to watch for a man in the future out and repair it, and today they are screwed-up again. But this time I reach delay on-hold for "28 to half an hour" before I get anyone to inform me to restart the recipient (did currently) and ...
I recently moved, so every aspect of moving in seemed to go wrong. I had a couple of issues with the install (honestly it was my fault because I wasn't home when the tech arrived) but everything got resolved really quickly. The call center agents are courteous but the thing I really like is how ...