I had some issues with my internet service being slow. When calling Direcpath s call center the agent (Alice?) went out of her way to assist me and found that it was my Linksys router that was causing the issues. Apparently they dont support routers but regardless, she took the time to research ...
I can say that I have alot of bad experience with DirectPath when it comes with thier service... On the other hand I salute the call center agent that assisted me. If I remember it right her name was "Sopia". She was very polite. She was was the first representative that was able to help ...
I recently moved, so every aspect of moving in seemed to go wrong. I had a couple of issues with the install (honestly it was my fault because I wasn't home when the tech arrived) but everything got resolved really quickly. The call center agents are courteous but the thing I really like is how ...
The worst customer service, i have expereince, will never move to a complex who use them, cancelled my service but owe a internet balance, and they cant sent a tech over, they won't be in buss long, due to so many complaints, screwing pple over, due to loss of income, u think they care, shame ...
My apartment complex very unfortunately has a contract with Direct Path. I hate that the customer service is in the Philippines. That alone should be reason enough to avoid this company. Why are they employing Filipinos with our U.S. Dollars??? The Philippine customer service is a complete drag to ...
I have done everything DirectPath has asked me to do to restore service including confirmation # CPA Reference# # and a ticket issued? ...