I've ordered a package from a US company and eagerly followed the tracking of it, as I paid a helluva lot of money for express shipment and expected it in the time promised. Everything was going smoothly until it ended up in South Africa and for two weeks straight I got "clearance ...
I ordered a package online on the 29th of September that was shipped via DHL Global mail from Idaho USA to Cape Town South Africa. No one can tell me exactly where my package is. I get a vague response that it's at customs, but no one can say exactly where. All I want to know is if I can expect my ...
I bought a few supplements from a usa site and dhl was used as the courier. Its now going on 5 months and I haven't received it as yet. The courier used was DHL PAKET. I tried contacting the local DHL to find out if they could find out if these pakets came into SA or not. To date I have had no ...
I used the "Contact us" form on the website a couple of days ago and still haven't gotten a reply. So now it's Hellopeter complaint time! My item (GM5453217140044556) was processed 20 days ago and I still haven't seen any other tracking events. The FAQ says it should be "24-48 hours ...
After my first bad experience with DHL. My parcel is now 3rd day in clearance delay and even though i have supplied relevant information first day i still have not heard back from them. I find it ridiculous that someone pays so much for delivery and it is stuck in custom not knowing how long it ...
I ordered a parcel from an online store in late February, on the 21st February the package was picked up by DHL and shipped to there mail facility in Secaucus, NJ. That is where it has been sitting to this day according to the online tracking details. After numerous attempts trying to get a hold of ...