I wish I would have read the postings on this site first. It seems I am just beginning my long road with Dell after reading other postings. In June I ordered a Inspiron 600m laptop. Paid cash for it - about $1,200.00. It took two weeks to get it. Within 10 days of briefly using it, it CRASHED. Keep ...
I spent $1250.00 on a brand new Dimension 8400 in April. After 3 weeks of use the hard drive cashed. After hours on the phone with Dell reps in India an the Philippines, Dell told me they would send a repairman to my house and that he would replace the defective hard-drive. The rep came 3 days ...
I have now spent more than 150 hours trying to get some form of cooperation from Dell. The first computer they sent either didn't work or the tech was uninformed. I was sent another (surprise) which also had to be reformatted before it worked properly. This was In Jan.. I asked to have my 4 year ...
When Dell called and said I didn't make 2 months payments I got mad. I told them I had the canceled checks. They said I would have to send them a copy, but until this was figured out I would keep showing up late. They told me if I didn't pay this they were going to send it to the credit bureau. I ...
Dell Rep. Sold me a computer with awesome capabilities. Told him that I was planning on upgrading the video card on my own, he told me "Great Idea" I opened up my NEW DELL only to find that... YOU CAN'T! He Lied! I Called Dell to find out what was going on. 4 Days later, and 15 Hours ...
I would like to warn you all about dell and sales customer care Dell tech... First of all I call up DELL and went through the order. I told the guy what I wanted and what I was going to use the computer for I was told that a DELL dimension 3000 came with a p4 775 socket t if I paid the upgrade cost ...