Dear Editor: I spent around $800 for a new computer, monitor and a printer almost 3 months back. I received the computer and monitor but not the printer. Dell advised me to check the status with a chat agent. I did for 4 agonizing times (easy 30min to an hour) to get this simple thing moving. Every ...
Never do business with Dell AGAIN! What horrible customer service and over all neglect by this company. My order and experience went from bad to worst!!! I will start from the beginning so you can see what a mess this company is. My lap top was supposed to come with a free printer. After receiving ...
When our less than 1 year-old Dell desktop had problems, I contacted Dell Support by phone. The tech support had me taking apart the tower, pulling out memory cards, and trying to read him small print that I couldn't read. He assured me it was a memory problem, and would send the parts. I asked ...
October 15 Federal Trade Commission and Attorney General Complaint Division Consumer Protection Division CRC-240 State of Texas Washington, D.C. 20580 PO Box 12548 Austin, Texas 78711-2548 Complaint Against Dell, Inc. One Dell Way Round Rock, Texas 78682 Re: Purchase of Dell Computer Willful Breach ...
I purchased my first Dell computer about 2 or 3 years ago. I was so happy with it that I purchased another for my son a week before school started. When I went online to order the computer I saw that it was on sale for $499 and came with a Dell 720 printer and a mail in rebate for $150 dollars plus ...
I bought a "stand alone" all-in-one PrintScanFax unit from Dell. I have a Dell computer, figured I would have no problems. The computer problem and solution is a different long drawn out story. Yes, there was a terrible problem with the computer which was straightened out. The Dell ...