I'll never buy Dell... Ever!!! I would not take a Dell computer if someone offered to give it to me!!! All Dell knows how to say is 'We Can't.' Shipment was not on time, for starters. 2 days promised, 6 days delivered. Conversion deadline was missed because of it, with no compensation on Dell's ...
I purchased a Dell Inspiron 1420 in December. Between that time and the end of May - my hard drive failed and I was instructed by customer service to restore my hard drive to factory settings. The fourth time this occurred they agreed to send me a refurbished hard drive. It was shipped on May 27. I ...
I am a full-time student and have a family, my time is money! I believe Dell should send me a paycheck! My first phone call to Dell was in 11/06 the problems have never stopped. They have replaced parts, some parts three times. Last week two of Dell's employees told me they have had many problems ...
I ordered a Latitude XT tablet online. After calling to confirm shipping details, I was routed to the Verification Department. There I was told that they could not verify my account therefore could not use it as a means of paying. My order was then canceled and I was told there was nothing I could ...
I purchased a Dell Inspiron 600 August 05. Yes, as you see it have not even been three years. I purchased the extended warranty w / in home tech support thinking I was protecting my investment but that it was not. On several occasions during the first year of ownership the system started freezing ...
I sent my computer in on Monday to have a few hardware issues taken care of (I have the replacement warranty). On Tuesday they sent me someone else's computer and they don't seem to care (I do). I tried explaining this over the phone and that I just wanted MY computer back and after two hours of ...