I purchased a 42' Dell Plasma TV. It worked significantly less than 24 months. Dellis approve company 'provided' $1100 delivery plus $276 for problem isolation & that isn't actually beginning the fix! No support. No assistance. Do not purchase a Dell - they do not stay behind their goods. ...
Not only are Dell customers victims, their employees are also. All of this rotten customer service is forced on the employees. They are trained to lie to customers, their phone conversations are listened to by multiple screeners and if they don't lie to the customer to "get the sale", ...
I've dropped into Dell Hell. I recently purchased two, costly, Business 17 Dell notebooks. I've had problems with equally but what truly makes me mad may be the terrible customer support reaction to my issues. I've probably invested more than 50 hours about the telephone with Dell and invested a ...
I requested a dell pc and that I needed to under-go a significant surgery and that I am unsure after I may go back to function. And so I approached Dell for 5 times eventually got your hands on somebody plus they explained to not decline the computer. Which under these conditions shouldn't cost me ...
I purchased a brand new Dell at Basics in August. I quit on holiday, and employed the brand new Dell to get a whole of 10 times. It smashed, and certainly will not be restarted. Neither Dell or Staples really wants to provide me a return. After several hours about the telephone, the specialist who ...
Having worked in customer service for over 20 years and in purchasing for the last 2 years I can say with experience that Dell customer service is most definitely one of the worst on the planet! While management hides in some white tower, holding themselves above even their own long-time customers, ...