I cannot put into words how dissatisfied I am. I bought a Dell laptop back in 2005 and 2 weeks out of warranty, something in the motherboard shut down. I paid for a new laptop since they refused to fix it since it was supposedly out of warranty. I had to purchase a new laptop, allegedly at a ...
My husband received a call Tuesday (6/26/07) from "Peter Parker" (Spiderman?) stating that he was with Dell and that our payment was 15 days late. He was rude, demanding, and said that we were going to be sent to a collection agency. We first thought this a scam since we have always paid ...
Dell may receive poor ratings for customer service on their customer's computers problems, but I have had excellent results when I needed to add additional memory to my machine. The person I talked with was knowledgeable, asked a few questions, took my order, gave me his phone number, and asked me ...
On January 21, I ordered a Dell Dimension C521 Desktop which was advertised in the USA Weekend section of my local newspaper. The advertisement, which I still have, offered a free express upgrade to Windows Vista. This was also promised to me when I called in my order (which, by the way, took no ...
Dell's only concern is if they sell something. They do not verify who they are selling it to. They do not require a signature from the person who purchased it. Dell sold a computer, printer and software to someone using my name and social security number and now won't even give me any information ...
I am opening a small business and needed to purchase several computers to link via a LAN. Upon checking Dell's website, I had some questions with respect to some systems they had for sale. I didn't want to "talk" to anyone because there were too many questions and it would have wasted ...