Synopsis of Email sent to Dell Customer Support and log of my interactions with Dell and their warranty service providers. Sorry if company names are spelled incorrectly. Case 6177xxxxx Dispatch 1065xxxxx Express Code 20933xxxxx Service Tag DCZxxxx Customer Name: xxxxxxxxx xxxxxxx Phone numbers ...
More to my online buy (May 14th purchase quantity: 308276579) with Dell US sales reps: Justin Diggs, [email protected], 1 800-289-3355 x 2166450) of 2 Quadcore 2350 AMD Opterons 2.0 Ghz, I obtained my purchase loaded in an ordinary container with AMD opteron complex brochure inside. The things ...
The Dell XPS M1330 laptop arrived at my office recently, exactly on time according to the promise made by Dell on ship times and it is a beauty of a machine. I'm considering upgrading my entire office staff with these, they're that nice and that affordable. ...
On May 18, I placed an online order for a Dell XPS 630i. Having read numerous reviews both from Dell's 630i sales webpage, and third-party review sites, I believed I was investing in a high-quality gaming PC, backed by what I then understood to be Dell's reputation for quality that I had ...
On May 18, I placed an online order for a Dell XPS 630i. Having read numerous reviews both from Dell's 630i sales webpage, and third-party review sites, I believed I was investing in a high-quality gaming PC, backed by what I then understood to be Dell's reputation for quality that I had ...
I first called on Feb 26 and was kept on the phone for over 2 hrs. Tech support was to have an in home service rep schedule a repair visit. I had not heard from them so I called again on 3/27 and was kept on the phone from 7:30pm - 9:10 pm. The last rep placed me on hold at 8:15 and never returned ...