Bought a 3500$ Dell XPS 1710, supposed to be next best thing since sliced bread but it STINKS. The computer is only slightly worse than there customer service. Next time I will save my agravation and buy from a local retailer. ...
Shelley Gellang Norfolk Ne inspirion 5100 lap top from dell DELL put 3 mother boards and three cd roms in this lap top and it still don't work right at all. When they put the other boards in I lost data very important thing I used but when I call them I spend hour on they phone and they try to find ...
By Lea Thompson Subject Dell Not Honoring Service Contract - 2007 I am a software developer in the State of Washington and here’s my story: I purchased a computer for my father-in-law (Pete) and paid to have a technician setup the system at his house in California. He is 70 and hard of hearing. The ...
I cannot put into words how dissatisfied I am. I bought a Dell laptop back in 2005 and 2 weeks out of warranty, something in the motherboard shut down. I paid for a new laptop since they refused to fix it since it was supposedly out of warranty. I had to purchase a new laptop, allegedly at a ...
My husband received a call Tuesday (6/26/07) from "Peter Parker" (Spiderman?) stating that he was with Dell and that our payment was 15 days late. He was rude, demanding, and said that we were going to be sent to a collection agency. We first thought this a scam since we have always paid ...
Dell may receive poor ratings for customer service on their customer's computers problems, but I have had excellent results when I needed to add additional memory to my machine. The person I talked with was knowledgeable, asked a few questions, took my order, gave me his phone number, and asked me ...