My motherboard went on my Studio XPS 9000 recently. Repairman obtained replacement from Dell in about 7 business days. Problem was it was defective. He called Dell to discuss return and replacement, but was put on "hold" and did not get reply. So I called Dell and, after about 2 total ...
I purchased a replacement Laptop AC charger and chose "next day delivery" for $21.95 and had it shipped to a business location I would be at the following 2 days. The next day I got an email saying the expected arrival date was 19 days in the future. I called Customer Service where they ...
At first, when my Inspiron14r's motherboard gave out, I was elated to discover that the warranty was still good and a replacement was coming my way. However, repeated mistakes from tech support led to two scheduling conflicts that I had tried to prevent. So, nearly three weeks later, no repair ...
On 3/21 I bought a computer online at Dell. The computer is for my granddaughter who just started college. I brought from Dell, rather than using another online company that I have used in the past, because my son stated that Dell ships promptly, and, if I pay to have the shipping expedited, I ...
I have not been able to download Microsoft Silverlight onto my ~2 year old computer making it impossible for me to log onto some of my work websites and now even Netflix. I called Dell and first off the service agent from India answered in an unhappy tone and gruffly asked for a number that I had ...
On Thursday the 28, I purchased the Premier Quickbooks from Dell and downloaded it. But when I tried to open it, I get the message: " Cannot download the application. The application is missing required filed. Contact application vendor for assistance." On Friday I sent emails to various ...