I recently moved and notified CVS Caremark to please send my prescription to my new address. When I didn't receive the prescription, I called the 800 number, and was told that I never called them. I spoke to a supervisor who confirmed I did call, but was not able to assist with the charge. I was ...
A prescription was sent to me without my authorization and without a credit card on file. When I received the medication, I immediately called and said I had not authorized it and it was not needed. The representative did not offer any suggestions and indicated this was my problem, not his. I ...
On January 20th, I went to the check out to pay for food purchases with an EBT/food card. The Manager of 310 E. Gunhill Rd., Bronx, NY told me that her registers' were not setup to accept "THAT"card. I ask is there any particular reason. She said, it had always been that way and she ...
I am at my wits end, I am forced to deal with CVS Caremark through our insurance provider. I have been trying to get the scripts corrected with the help of my doctorfor a year now. CVS will only send me a 90 day supply of the insulin (which is to stay cold) they only send me a 30 day supply and ...
On 6/21 a CVS Caremark employeed contacted me to hard-sell obtaining my RX through Caremark in 90-day supplies via mail, versus going into the CVS pharmacy monthly. I agreed to renew my 4 RX via Caremark, and was told would be max 10 days until meds rec'd. It has now been 16 days, and the response ...
Rodney and the manager on duty were extremely rude on the phone and failed to find a prescription refill that had been confirmed as received 2 weeks ago. They were very short and condescending on the phone and were extremely unhelpful. ...