My company changed mail order venders in January and I was introduced to CVS Caremark. OMG - what a mess. I really have no words to describe the shoddy customer service. They actually took money from my MC without my authorization for medications that are covered by Medicare B... I have filed ...
I have received a Rx for Tramadol from a FDA sanctioned pharmaceutical company by the name of Caraco. I have been taking this drug for 14 years for HEP C., this is the first time I've had to deal with CVS mail order due to insurance changes. Since I have been taking this drug I have had episodes of ...
I%u2019m insulin dependent. On 3/19 they shipped one box and charge me for 90 days. I normally receive 5 boxes. I called there customer service nothing they could do. ...
I called to requsest prescription May 3. I called again May 21and found that it fell through the cracks. CVS rep apologized profusely and promised overnight delivery by end of week. Still haven't received it (May 29). Rep today requested overnight delivery again. I ran out of this daily med on May ...
When I go to my pharmacy, they say that my insurance was cancelled and I have to pay full price. I even requested a mail-in refill from CVS Caremark and they told me that my information has not been updated and they refused the refill. I am on COBRA and pay a lot of money for it. Every month I have ...
Two weeks ago I called in a routine prescription refill to CVS Caremark, provided all the requested information etc. However, two weeks later I called and was told that they had no record of the refill request. I could go to a local CVS pharmacy or they could send by mail but it would take 7-10 ...