When I go to my pharmacy, they say that my insurance was cancelled and I have to pay full price. I even requested a mail-in refill from CVS Caremark and they told me that my information has not been updated and they refused the refill. I am on COBRA and pay a lot of money for it. Every month I have ...
Two weeks ago I called in a routine prescription refill to CVS Caremark, provided all the requested information etc. However, two weeks later I called and was told that they had no record of the refill request. I could go to a local CVS pharmacy or they could send by mail but it would take 7-10 ...
Regardless of how early I mail my prescription, they always manage to leave me without medication for more than a week, and then suggest for me to go pay full price for a 10 day prescription to hold me over until the mail me my prescription that they have been sitting on for 3 weeks. Not only they ...
CVS Caremark is easiliy the worst insurance company I have ever delt with and that's saying a lot. Apparently you are paying money to jump through the hoops they throw at you to get the proper coverage. Need a particular drug? Well I'm sure it wont be covered and you have to use some other cheap ...
My doctor order a prescription. Caremark substituted what they wanted to for the prescription. When I called Caremark to advise them the substituted medicine is one that caused severe side effects. They stated it was my doctors fault, Caremark could take one of my refills and give me the correct ...
CVS Caremark refuses to take back the substituted drug that I tried before and does not work for my acid reflux. CVS has invented a new word "preauthorization" required when they want to save money. I find no where in my contract with CVS the word "preauthorization" Customer ...