Cox suggested I download all of their security products which I did as soon as they became available. Cox allowed 39 spam emails to get through to my inbox one week and 47 the following week. I continue to address the issue with them on a daily basis. At one point they finally suggested that I have ...
My bill was $185. I went to make a payment online and only authorized a payment of $100.instead, they took the full $185 out of my bank account. I did not authorize that amount and they have no record that I only authorized a $100 payment. To return the money to my account, they are going to take ...
I received a letter about 6 months ago informing me that Cox was changing their modems to DOCSIS cable modems. I had the choice of purchasing my own modem or continue to rent from them and a replacement modem would automatically be sent in 4 weeks. So in 4 weeks, I received the replacement modem ...
We recieved a bill with a past due amount that was never billed originally. We disputed, and were told that it had been taken care of. T hen came the next bill, with the disputed amount, plus another late charge. Before we could dispute again, they cut off our service. I cut off their cable... ...
Since the service began I have had problems. First with the service itself and next with the bills. I was billed under a "3 months free" service advertisement on tv which is why I signed up. After I sent two letters and made three phone calls I still was told to pay the incorrect bill. I ...
One year ago i had cox high speed internet and i loved it. I thought it was the best. I had signed a one year agreement and had made payments on time the entire time that i had it. Then at my 11th month into my contract i had to move into Sand Springs. I bought a house and was told that there was ...