In January of I moved into an apartment in Scottsdale, AZ. This complex offered high speed Internet, digital telephone and cable. Before relocating and while my computer was connected, I searched for special in this area and noticed Cox had an Internet special for all three services. I called them ...
WE asked for digital TV connection under the promotion offer of $5.00 only per month for 3 months. We already had basic cable connection with them. After calling up the customer care twice and very specifically asking them if there will be any other charges besides only $5.00 a month, they never ...
My service was disconnected so I called to check my account and they said we had a past due bill. I asked if they showed the payment I sent them in July and they said the last payment made was June. I told them I sent the payment on 7/22/05 and it is now 8/6/05 so I can't understand how they could ...
Switched from Qwest to Cox to combine bills and so called "save" money. Much like the cable service, there is hidden charges they neglect to tell you about and you don't know until you are billed. So, "savings" is a big lie. Aside from that, I traded a reliable service for out ...
I have Cox High Speed Interent. At least twice a week the service goes down for some unknown reason. I finally had enough and called to complain. The representative had me do all kinds of tests on my computer, modem, and router. When no problems showed up, she told me that she would send someone ...
I'll add my complaint to the already large number of complaints towards Cox Communications. I will only explain my recent issue since I would be here all day describing my problems since last December. I signed up for a phone line after a tech promised me he could install it correctly without it ...