I have been lied to, overcharged and the customer service can't even read my long complicated 7 page bill. Cox is a big blue joke! ...
I have never before felt so belittled by any company as I have with this one. They just don't care about their customers. A few months ago I decided to get Cable TV with this company. The appointment was set, and I was ready to enjoy the benefits of Cable TV. But my cable was not turned on! So I ...
My father had a computer problem and contacted the Cox technical dept. The problem was resolved in less than 15 minutes. When he got the monthly bill, he was charged $100! This equates to $400/hr. I contacted Cox to see if this amount could be adjusted. They replied with only the price they charge ...
I recently moved and I had Cox transfer my previous services to my new address. On Jan 12th, I tried to connect my cable modem and it didnt work. I called Cox several times and spoke to several representitives that were unable to help. I asked each of the representitives to verify the MAC address ...
I have always had Cox cable.in 1994, I switched my phone over from Qwest and got high speed internet. The reason I did this is that they offered a bundle discount (approx $23). I go all out with Cox too. My bill is around $152/month. I have HD, DVR, all the movie channels, you name it. The ONE ...
The service was under my daughters ss# because we had old unpaid acct at previous residences. Well i paid up my daughters acct/ss# @ the office. They told me it would be restored the next day well i waited til 4:30 pm. No show so i called and they lied and said my husband called and cancelled the ...