Comcast: I’m composing this after Comcast set me thru 48-hours of nightmare however it began over this past year. I'm a devoted soccer lover and so I determined after more than 15 years of simple wire with Comcast to obtain a DVR. I investigated the DVR and unearthed that it had been restricted in ...
I have been a subscriber with Comcast for several years. It has been a horrible customer service experience. The most recent chapter in the Comcast "customer NO service" here in North Atlanta, is that since 8/23/08 we have had an outage of our cable channels, and we only get the first 20 ...
Customer service person was rude on the phone, technician was suppose to arrive in the "window" of 2-5 and has not arrived as of yet. I also have a job, which I have to take time off of in order to accommodate the "window" ...
Complains complains complains. That's all what customers do. Let me tell you one thing, I've been with Comcast for two years now on everything they have. Their internet simply beats all competition in the west coast at 12Mbps (sometimes higher) for regular and 18Mbps for internet at VERY low ...
Email to Frank Eliason after digital upgrade mishap. I want to thank you for restoring our service so quickly. While this overall experience has been disappointing I appreciate the personal attention you gave this matter. You responded to all of my emails quickly and worked with me for a ...
A Comcast van sideswiped my parked car on 3/27, and kept on driving. Witnesses saw the accident, and saw the van leave the scene, but did not get the plate number. I filed a police report (report #040557, First District DC Police), and I've been in touch with the following people at Comcast: ...