With all the talk and apprehension about TV becoming digital or high-definition only in one would think that Comcast would be sending out information to its customers on what to expect, what to plan for, whether they need to get a new TV, etc. But so far, not a word. Now is when the thinking and ...
I have been charged for the past year for a cable box that I never had. Comcast can not provide any workorder that says that I have the box nor can they find any workorder that says that the box was returned. Since they can not find the box in the warehouse, they can not take it off my bill or ...
I have been without continuious service from comcast over a week now. I have had two technician in my home both with different resolution to the problem. The last technician that arrived here said my apartment needed to be rewired. He would schedule the appointment with his manager and have so one ...
Comcast took over from Time Warner a couple months ago (around June '07) and it has been heck ever since. I have spent at least 12 hours with them on the phone, talked to countless cust svc reps, been told many contradictory things, could not understand the CSR (cust svc rep) (I don't think they ...
On August 15 I used my new credit card to make a payment of $75.00; two days later I discovered that three unauthorized charges on been made on my card. These transactions included a payment of $100.00 to another individual's Comcast account in the Jersey City office, a purchase at Footlocker in ...
This is what happened of my recent experience with a Comcast internet install. First, the technician who arrived to do the installation had a cell phone to his ear the whole time he did the install. When he finished hooking up the hardware and tried to do the download, it didnt work. I also found ...