In December I called the water company due to the fact that I had not recieved a bill. Was told by two reps that due to the new billing system and the fact that I had two meters thye were having problems with the bills. Called again inJan, Feb March. Now finally in June I was sent a bill. Then sent ...
My father received a $515. Water bill when his should have been $60. Was told a hold would be placed on the account until it was investigated. He was on ez-pay. They took the $515 out of his account anyway. I got involved and made my first call on Sept. 15th. Since then, my father passed away and I ...
First I would like to start by stating the fact I am being charged $7.00 for customer service every billing cycle, but I can never speak with an agent! The last statement I received had a balance I called and the agent I spoke with, Aries, told me my baalnce was even higher then the bill i had in ...
How can the Division of Water get away with applying a $7 customer service charge to every bill? In 17 years I have never used their customer service. Why stop at $7? Why not $70, or $700? The water company apparently is completely free to rape its customers since they know we have no alternatives ...
Gee I have not gotten a bill from the water company for at least 6-8 months that I was aware of. I got a water department notice dated 10-2-10 signed by G Riverre ID#130. THey have to change the meter. Called today 10/5 and after talking to the water company I was told I was on the old billing ...
My friend got a water bill in July and because she is deaf I've been calling the water dept. Unsuccessfully to speak with a rep. Everytime I call either the wait time is 35-45 min or due to high volume they cannot accept my call at this time. I went as far to e-mail them twice with no responce. ...