I had been going through a loan modification for 8 months, was told everything was fine. I did everything I was requested to do and sent in all the paperwork needed. (more than 50 times) Throughout the entire process it appeared it was being delayed everytime due to lack of paperwork or something ...
CitiMortgage starts Rob-O calling me for my mortgage payment on the 1st of the month (due date). I am prompted to "identify" myself using the keypad and then I am give a choice to provide the day I sent in my payment and the amount of the payment. I am then told by the Rob-O voice that my ...
Citi Bank keeps calling for someone who has not worked here for at least 7 years, and passed away at least 6 months ago. We continue to get daily phone calls from Citi about this person, we have told Citi not to call and to update their contact information. Each time Citi calls we tell them the ...
I was unemployed for several months, called Citi Mortgage in September for a possible loan modification. Was told when I began a new job, to contact Citi Mortgage and start the loan mod process. I called Citi Mortgage on 11/7 and started the process. I submitted all required documents, forms, etc. ...
I have never felt so betrayed, misrepresented, and lied to so many times as when dealing with Citi Mortgage! 3 years ago we began having hardships due to the economy, we began requesting a loan modification before we were even late, at this time you had to be 3 months delinquent before they would ...
Then I got a letter saying I was denied cause I payed all my payments on time. What a scam they make it look like they are trying to help you out then deny you. They had my expenses they could see my income and what I had to pay out and I told them I was borrowing money to help pay... Someone needs ...