Citi did a loan mod for me. At the time, I asked them if this would take my ex-husband off the loan. They told me yes. Now that I have done the loan mod, they tell me they won't. Now I'm in a big mess. They won't help me at all. Then they put me down as late because of the loan mod, so I can't even ...
I started my loan mod process in March. The package was collected by another company working for CITI. My package was given to CITI on 05/29/10. I checked a couple of times over the summer, and I got a call from Sharen Hunt (negotiator) on 7/26/10. She told me that I would be receiving my mod ...
Please stop calling me when your payment isn't received on the 1st of the month! You call me on the 2nd, and it is very irritating. I have never been late in 6 years, and you insist on blowing up my phone on the 2nd. My payment is due on the 15th. Please stop the calls! ...
My daughter had a car accident, and as a result I was late on my payment to this institution. I could not pay online because the process shut me out. Then the number I called for assistance was in India or Pakistan. They kept telling me the date was the 14th, but it was the 13th in the USA. When I ...
05/25 - I want to call your attention to a very serious matter that is going on with the lenders who are supposed to be handling loan modifications for American citizens. I contacted my lender on or around the end of May. I explained that I was trying to refinance our property because we were on an ...
Written March 21. I am lodging a formal complaint against Citimortgage. The company fraudulently misrepresented the facts about how the federal Home Affordable Loan Modification Program works, and it held back guideline details that we needed before choosing what to do about our home. Now we are ...