Like many others here I was a long time Cingular customer. After numerous customer service problems, I switched to ATT. Not long after I switched, Cingular and ATT merged so I got Cingular back, Ohhh goodie. That worked for a while until Cingular decided to drop the TDMA (digital) wireless service. ...
I traveled to Canada and used my cell phone. I found out that after the first time I registered with a foreign cell tower, EVERY ATTEMPTED CALL to my number resulted in a charge to me... 59 cents per minute (that's the international plan discount rate!)... Even if no message was left and my phone ...
Cingular has been charging me $2.99 per month for a "Roadside Assistance" program that I never requested. This has been going on since 2004... Shame on me for never staying on hold long enough to get through to a real person but that is besides the fact. I never requested this service. ...
For 2 years I went with service without problems. Then when I upgrade my phone and plan I am slammed with roaming charges. For example this months bill is 431.62 and 336.22 is roaming. I used to have to call cingular to have the roaming removed from my bill. But they stopped removing the roaming ...
Wanted me to honor contract. Said they were so big I would never win in court or otherwise!!! ...
Cingular Wireless customer service is poorly trained and rude to their customers - especially if you are disconnecting your cell phone service. I was closing my account and was giving the phone to my relatives to be used overseas and needed to obtain the "unlock" code so it can be used in ...