Customer support that was toughest I've ever endured to cope with. Visits scheduled where never planned, and continuously being store by customer support to ensure that them to move your phone to additional customer support brokers that were inexperienced. On-hold to talk to somebody for 3 mins for ...
I fired Charter after losing internet service for over a week after a storm, May. Charter failed to show up for THREE scheduled appointments to repair. Officially fired Charter 06/09. I turned over Modem/Equipment which they acknowledge receiving - I have a receipt. Charter confirmed I am due a ...
Two years ago, I contacted Charter communications regarding my interest in their internet service. A woman in sales talked me into the three Meg residential service. During the first six months, there was no problem with the service. After that point, my email would not work and page requests were ...
Well i know that i will never get charter ever again. When the guy came out to hook up my service in feburary of 2006 he broke m glass coctail table. Now charter wont pay whem i finally did gat the manager to call me back 6 months later she basically said that she did not believe me because the ...
After we moved to a new apartment, we had to give up Dish Network because there was no line of service. The default cable service company was Charter Communications. I went online and signed up for the "BIG VALUE PACKAGE" promotion which was $29.99/mo for 3 months and defaulted to the ...
We moved into our house in July. Wanting Charter's services for cable, high-speed internet, and possibly phone service, we called them for a quote and preliminary installation dates. The technician arrived stating it was not possible to do the installation without a lineman and a cherry picker. I ...