Well i know that i will never get charter ever again. When the guy came out to hook up my service in feburary of 2006 he broke m glass coctail table. Now charter wont pay whem i finally did gat the manager to call me back 6 months later she basically said that she did not believe me because the power cord wasnt heavy enough. She then said that she would call me back and i have not heard from her. But i even have the guys confession that i made him write saying that he done the damage. I also think that they should have to take responsibility for damage that they cause!!!
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