We have had service problems since 8-30-07 Three techs have been out and done the same work, nothing, but read a meter and say we need a line crew. We have spoken to at least 20 people from cust service to supervisor, to their supervisor. The make appts and say they didn't have time to get to us so ...
I have been a customer with charter for 2 years. About5 months ago I noticed my bill was inreased by a substantial amount. I called them and was told that packages were not available and that I would have to get into a new package that was being advertised. After negotiating with them seperatly my ...
I obtained a bill about that before perhaps 2yrs. Ago. I do not actually understand something about that statement. I had beennot actually old enough to obtain wire t.V. At this time I'm 18 yrs. Old. I am talking about their should be some type of error, since you can't-get wire if you don'tare 18 ...
We started our cable service with Charter communications on February 16. Since then we have had our service shut off 4 times and atleast $300 worth of billing errors, if not more. We set up service for a package charter had at the time, it was for the Big movie package (which included one movie ...
My internet stopped working on June 27. I called Charter to have it repaired. Someone came out on June 30th and said that there is a problem with the outside line, and he would have to call a special repair person to fix it. He said the repair person would be there the next day. The next day came ...
Charter's so-called "high speed internet service" is just as slow as my old, cheap dial-up. I have called, "chatted" and emailed for various problems, but to no avail. My "high speed has never worked. My "free" email address sent all my emails into the ether and ...