I called Charter to get a downgrade of Cable TV Services and couldn't get reps to do it on the phone after over an hour each time I attempted. After two phone attempts to downgrade, I went to the online chat to attempt to downgrade. I have copied and pasted that chat (removing personal data) for ...
Had support in 2001 and switched off for insufficient cost. Once they found get the equipment about 6months to at least one year later, settled the total amount plus they acquired the gear. Later examined my credit history plus they are destroying my credit by having an gear statement for over ...
Minnesota technicians for the cable/digital telephone/Internet provider Charter Communications based out of Milwaukee, WI are not properly trained in customer service, manners, or technical work. I have had 5 different technicians out to my home in the past 5 days, no one has finished the job ...
Charter Communications is my worst experience in customer service and quality of service. I was offered Charter Telephone Service via a phone call from Charter Communications. I had 3 phone lines at my home at the time (1 fax for business, 1 phone for business, 1 phone for personal) and I clearly ...
Stay away from using Charter Communications service if you can! Every since we switched to Charter bundle package their service has been terrible. Our telephone and internet service works ONLY about 25% of the time. We have had 10 unknowledgeable people look at our problems with NO long term ...
On Feb. 3 I paid my bill on line and accidently overpaid by $110.00. I contacted them right away and was assured this amount would be refunded to me.By Feb. 13 I had not received anything so I called again. I was given a complete run around and finally after 1 1/2 hrs, i was transferred to a ...