I have been reading reports on here about cal spa. I too have had some minor problems with my tub in the past and the customer service was less then responsive, I did finally get some action but it took forever and it was not major problems like these people have been experienceing. I have a little ...
We purchased a cal spa hot tub less then 5 years ago.in the first 6 months the lid started sinking in. We had a 5 year extended warranty on the tub and the lid. We Contacted cal spa We have a letter from cal cover stating that the cover is not made for outside use. We made several attempts to have ...
Hi all cal spa customer. We too have been ripped off by cal spa. I will not bore you with the details of what happened. However, i will tell you that cal spa refuses to connect you to the office of the president his voice mail or give you his name so here it is. His name is casey loyd and the ...
Have had a Cal Spa purchased from Plymouth, MN store now since Sept. 04. We have had numerous services calls for the same issue of locked control panel and pulsating circulation pumps along with flashing spa light. Service people have been helpful and friendly but seem to shot gun service approach, ...
I purchased a cal spa about 3 years ago. I bought their top of the line spa for about $9,500 it came with a sterio system. The sterio system worked for the first two week. Then I had to have some one come out to see wrong. They took the sterio and sent it back to Cal Spa about month and a half ...
I have a 6 year old spa that cost me $10,000 and 1 month before the 5 year warranty was up I had the circulation pump replaced last October. Now I realize things don't last forever but since that has broke I replaced a motor, wet end, heater and ozonator. At my cost. Then I had a second wet end ...