So about 3 months ago, I'm on hold with Boost Mobile. I charge 50 bucks on my account, like I always do, when I run out of minutes. The call center associate accidentally hit the button 3 extra times, and charged me a total of 200 bucks by mistake. They realized they're mistake and said they would ...
My frustration with Boost is at an all time high. Their "customer care" department is inefficient and ineffective. The representatives are intentionally vague, unresponsive, and pre-programmed with a singular company policy for every situation - NO REFUNDS EVER. You will be on hold for 15 ...
I call Boost Mobile to add some money to my son's phone. In order to this I need to register the CC with Boost. In order to do this I had to give my name, address and last 4 digits of of social security number. I was then told I need to answer 3 questions. The first question was about my ex-husband ...
Someone stole my phone 3 months after I quit using it. They were able to take $75.00 out of my checking account & apply it to the phone. As soon as I realized they did this, I called Boost & had the phone suspended, the rep at Boost said there was still $66.00 on the phone that was not used ...
On a Wednesday I purchased a boost mobile phone from day one I had complications I called boost mobile to activate my cell phone they told me that my phone had not been activated properly at the store and I would have to pay 10 dollars for them to be able to set it up or they could ask another ...
I bought my daughter a boost mobile phone for her use. I usually would go to the nearest store that provided the boost mobile cards. One day I was dead tired and didn't feel like getting up to go get her a new card. She told me I could used my Chase bankcard to have minutes added to her phone. I ...