After months of poor coverage, dropped calls, and their refusal to honor their advertised "shrinkage", where your bill is reduced over time with on-time payments, I learned that it was very difficult to contact a real person in their "customer support" department. I switched to ...
I have been a loyal Boost customer for about 18 months. My payments are due on the 28th of each month and I have made each one as agreed. At 1:43 am on the 28th of December my service was interrupted due to non payment. My understanding was that payments were due on the due date. I spoke with a ...
I bought a over priced Boost Mobile phone back in May for my teenage son. No problems... Then back in August, when I looked online to check phone activity, I saw nothing. I called CS... No one speaked English and they couldn't help me. I still can't see all phone activity online, sometimes it says ...
I bought two Boost mobile phones. I bought them directly from a Boost mobile store. I drove 50 miles each way to buy directly from a Boost mobile store, and not just buy from a dealer (7-11, Best Buy, Walmart, etc.). I provided the Boost mobile store employees all the information they needed to set ...
My wife received an automated text message from the Cell phone company Boost Mobile letting her know that she has a free month of service. The service was shut off and when my wife called they told her that it was a scam (but it said boost promotion on it) my wife has the text still and read it to ...
A cell phone was turned on in my name without my permission. When I called Boost Mobile customer service I was told that the phone was indeed in my name, after I told them I did not authorize this I asked them to turn it off. I was told there was nothing they could do since I did not know the PIN ...