I have been a Verizon customer for years. Six months ago I went in to Best Buy because my two year contract was up and upgraded to a new phone. The tech dropped my insurance with Verizon and we switched it to Best Buy for their black tie service, which is more expensive but I agreed since I had ...
This company just sent me a message in my mobile phone in the evening saying you are approved for a secret gift card of about $1000. Asked to take survey. But this survey seems unlimited. Why? I never have seen such fake company in my life. It is really disgusting, disappointment for every body, ...
I recently purchased a GE washer/dryer combination unit, model # gtup270emww. I purchased this item in store along with the extended black tie service plan, a refrigerator and an over the stove microwave. As per usual with Best Buy, I got truly terrible customer service. I could not believe it was ...
Bought computer a yr & half ago bought warranty, mother board acted up & was going out before 1st yr was up, but they argued with me & would not fix it til after yr was up & was completely crashed. This is now the 3rd time it's crashed in less than 7 months that they have replaced ...
Bought 4 stainless steel kitchen appliances. Added 3yr extended warranty on French door refrig which was told was effective through 12. Needed service in 2/12 and was told warranty expired 12. Spoke with store rep who admitted they have had a lot of problems with this type of thing happening and ...
I can not believe that it takes many many many many... Phone calls to Best Buy to reverse a charge on my account that Best Buy made for a product I did not order. What does it take after so many phone calls, several disconnects, many hang ups from Best Buy customer service representatives and the ...