Best Buy
Found 1693 reviews / complaints
Page 57

Best Buy
Worst Customer Service ever! Manager says some customers will leave unhappy

Shops, Products, Services Tim1143 0

I bought a TV from Best Buy and just opened it up and turned it on. The screen was all screwed up and It was not dropped or damaged by me. I tried to exchange it for the same model and they refused. I spoke with Richard at the Roseville, MN location and he said that not all customers leave happy. I ...

Best Buy
Laptop Would NOt Honor Warranty

Electronics and household app. Rickster63366 0

When I purchased my laptop I purchased the extended warranty. Recently the screen broke and I called the 1 800 number. I was told that my laptop was covered under the extended purchase warranty and to bring it into a Best Buy store. Whn I arrived at the Best Buiy store located in ST. Oeters, MO., ...

Best Buy
GE Refrigerator problem and abusive tech support

Electronics and household app. ajc0197 0

I made the mistake of buying almost $6000 in appliances from Best Buy back in September. Now that there is a problem with the refrigerator, I called them. The first time they sent a tech out who sucked an ice cube and said it wasn't his problem and left. The next day after calling them again, they ...

Best Buy
Customer Service

Electronics and household app. trombaman2 0

I tried to exchange a product today called MY ZONE wireless headphones and was hit with Best Buy 's blanket 30 day return policy. We tried the product twice and it NEVER worked. Unfortunately Best Buy's policy does not take into account the INDIVIDUAL's situation like the fact that this product ...

Best Buy
Poor Customer Service - MY ZONE wireless headset

Electronics and household app. trombaman1 0

My wife bought me a product called MY ZONE for Christmas. We tried it twice but it never worked. Today I tried to exchange it but was hit with Best Buy 's 30 day return policy. I explained that it NEVER worked and was only used twice but only got the usual sober "sorry, that is our ...

Best Buy
My Zone Headphones - Telebrands, My Zone Headphones

Electronics and household app. trombaman 0

My wife purchased a product in December called MY Zone headphones. They were supposed allow me to watch and listen to TV while other people in the room were doing other things. They never did work. The on switch had to be held down in order for it to work and all we could get on the phones was the ...

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