We spent over 5K in about a months time in one of their stores. One of the many things we got was a Dryer. This Dryer we got (less then a yr. Old) stopped working on us. We have been giving the run around with a repair company that Best Buy keeps sending out and its now going on a month with still ...
I was a loyal Best Buy customer. I work in customer service and part of my rewards plans allows me to get gift cards from many companies until this week best buy was one of my choices but never again. This has to be the worst customer service experience I've ever encounter. This is my first time ...
We received inappropriate and likely illegal treatment at the Simi Valley store and by the Corporate office phone line. A group of us loyal customers, stood in line in front of the Simi Valley store on Wed. November 25, until Black Friday, November 27, in hopes of purchasing their advertised laptop ...
My worst experience ever for returning an item purchased at the Bestbuy store in Fairlakes, VA with the use of gift cards.gift cards were also used toward purchases of LED-TV and sound system. However, the sound system was malfunctioned, so I decided to just return and to receive refund. The store ...
I have purchased a Sony Hi-Definition camcorder on 08-06-10 at Best Buy # 488 Chattanooga, TN. Salesman assured us that HDMI cable was included in the box but when we open the box at home there was no HDMI cable in the box. I went back to store and asked for the cable; customer service called the ...
I bought and activate a sprint phone on June 17. I went to exchange it for an LG Remarq on June 26. I like the phone very much but I feel the hinge on it is kinda loose so I go back to the store today to do the exchange I was told that all the phones were like that. I dont believe that to be the ...