I bought a $1,500 Sony TV, surround sound system and Blue Ray DVD player from Best Buy and the sales person gave me a lot of misinformation and did not write up the sale correctly. As a result, when the so called Geeksquad came to deliver the tv there was a lot of confusion. They came with foul ...
June 27 To All my Fellow Americans: Don't know where to start…Lets make it short…I bought a Sony Vaio VGNFW200, with an extended warranty for $679.99. Within 6 months of purchase, connection where power slot came loose and computer was not able to receive electric charge. I called customer service ...
My complaint to the Best Buy website: I would like to start by saying that this is a complaint and will probably be a lengthy one. Unfortunately as I have already learned by the cockiness of your companies employees I should have known that Best Buy even believes they are to good to have a ...
I worked at Best Buy for almost 4 years, 3 of them at customer service. First I want to say DO NOT BUY THE " EXTENDED WARRANTY" on anything. The company makes an 80% profit margin on the warranties, that is their big money maker.By the time you buy all the accessories, warranties, ...
Best Buy Customers Beware. Make Best Buy Customers make Best Buy turn on your TV before you leave the store. When I installed my TV 6 days after purchasing the unit the screen was cracked. They told me that I probably cracked the screen and I would have to deal with the manufacturer. After years of ...
I had gone to best buy and talk to customer service because I had just bought my lab top 3 month a go and they were giving out the free 6 months antivirus. And it only work for 2 months so I when in to let them know that why were they stating it was for 6 months when it only work for 2 months he ...