This is the 2nd time I have had a bad experience at the LAX Airport AVIS car rental. From arrival to departure we spent nearly 2 hours there wasting precious vacation time. There's no rhyme or reason why this rental company has to have such long lines, not enough counter help and the inability to ...
I had a vehicle reserved to be picked up at 10:00 am in Banff. The vehicle was not ready until 12:00 noon. I had 1 day to spend in Banff with my family and having a car available for 2 hours less than planned was extremely detrimental. We missed other reservations and had to totally rearrange our ...
I had booked an AVIS car through your agency in Greece to be hired by me from Malpensa airport in Milan on 19th of June and to be redelivered to Malpensa airport on 24th of June. When I arrived at the airport I went to the AVIS desk on minus one floor I signed all the required documents and then I ...
Despite confirming with an identified customer services individual ahead of my trip that I had full insurance liabiility coverage with no excess included in the price of my vehicle hire in Mexico (which was the reason I went ahead with it), upon arrival they refuted this and my only 'safe' option ...
I recently rented a car from AVIS I have no complaints from the service but I just received a bill for $16.15 for a toll that usually costs 1.70. Avis has toll cards in your window and if not careful they will activate before you put your money in the tollbooth. HUGE ripe off I will make a ...
I had a reservation with Thrifty but happen to stop in front of the Avis desk @ the Pittsburgh Airport. A black woman with a very low cut hair & glasses asked me if she could match Thrifty would I go with them. I told her sure if she can match it. She asked me the details of my reservation. I ...