Today I phoned AT&T for the 7th time over the issue of my Uverse service. I have been trying since the 13th of June to transfer service to my HOUSE that has a 1/2 at the end of the street number. I hope AT&T is able to procure the new modem and disconnect the service that is currently on at ...
Documented 14 times in 16 months dealing with AT&T customer service, mostly with broken promises of prices and service. It's very frustrating to be told one thing just to appease you then bills and confirmation letters reflect something entirely different. So why stay with them so long, they ...
I have experienced the absolute worst customer service with AT&T. I think that the process of customer service at AT&T is terrible. I spent approximately $2228/yr on UVerse and I spent over $2200 a year on 3 cellular phones. Had been a loyal AT&T customer for more over 5 years. It was ...
Every couple hours all computers in my house will disconnect from the internet while the modem flashes red and waits about 5 min. ATT said it was the modem so at my own expense I bought another but no same problem... I then moved to college and my roommate signed up for ATT internet and guess what ...
I called AT&T in the summer of 2011. My bill, phone and $30 internet services was pushing $60. I was desperately trying to trim that down from the phone end of it. I told the lady that I remember having phone service and internet as low as around $46. She stated that she was looking at my ...
They are horrible. They seem to have a communication problem, within their company. I think a chimp can do their job. I have had my service disconnected every other week due to incompetence. They said that they would have to disconnect my service because it was not available in my area... What?! ...