Called in about billing statment that was wrong clearly. Was not happy that a restore fee of $30.00 was added for their mistake. Refuse to transfer to manager when requested one? ...
It has been documented against ATT preceding by me for same cause. This really is second criticism against ATT for incorporating Long-Distance Cost without my request. I contact and advise ATT used to do not obtain the Long-Distance since I have create all L.D. Ask cellphone. They again Chg for ...
Purchased landline for small business in November of but they have messed the account up to the extent of adding a phone I did nor order, not understanding within the corporation if I am a business or individual customer... (I was told individual and then business) the business sales department ...
I lost my job on 7-11. Was laid off due to the economy. I then cancelled my landline and internet to reduce costs. Sometime between Feb and Apr. ATT offers the internet for 19.95 for 12 months in order to get back with them. I agreed. From that time on every month instead of charging 19.95 per ...
Good afternoon, I wanted to share my story about an experience with AT&T (high speed internet) that has become a lesson in futility and how much a company will lose over $50. In September of I contacted AT&T to establish DSL service at an apartment I had just moved into. "No problem, ...
I want to advise all of the customers of AT I tried to make a payment over the phone with my Credit Card and they told me that I had to pay $5 fee, so I hanged up the phone, went to local payment location and saved those 5 Bucks. Thanks everybody... ...