I contracted a service for DSL Internet Pro from AT&T on 03/11. I have been paying $19.95 per month for the Pro package which runs at a speed of 3.0 Mbps. I recently found out that I have been receiving the Basic Package which runs at a very slow 768 Kbps at the Pro Package price. At that time ...
I called today and Marta, an ATT rep (rep# in my recorder) told me that ATT was refunding me my $49.95 on SMS scams because "their system knows it was a scam", either by knowing I never contacted that company, never downloaded a thing, never replied one of their SMS (and who knows how ...
In July of this year, I contacted AT&T for home phone service. I was told that a CD would be sent to my home and that upon its arrival I should call back and my phone service would be activated. I did not realize that the home that I had just move into did not have a telephone line and was ...
I am porting my number from AT&T and I am very happy to leave them and I am never going to use them for ANY of their services. I actually thought the GoPhone service would be an affordable and high quality service. I didn't think it would be perfect, but I certainly did not expect expensive ...
I ordered AT&T U-verse internet for their lowest rate of $ 29.95. I was told that the southeast region had no charge for the gateway router at this point in time due to the economy and that the gateway I had bought from AT&T U-verse in Indiana was useless here in Georgia. I was also told ...
To Whom It May Concern: On Sept. 18th, an employee of ATT, Zack Armstrong came to our home and told us ATT was canceling our phone service and internet if we didn't switch to the new service, U-verse. As we listened to him he told us it would cost the same and if we needed to we could change back ...