I had ordered the M-Life National plan from a AT&T Wireless representative over the phone. I told him that I was active duty military and would soon be relocated. He said that the National plan was the way to go. I received two phones in error and was told to "pick the number I like and ...
My service was interrupted on 3/3 and I was told to take a payment to a supposed authorized AT that this was a problem that would automatically be fixed by the system. Being that I work for a telecommunications company myself, I realized that there should be some information that I can refer to ...
I purchased 2 cell phones with a two year contract. After about 1 1/2 years I needed to replace one of the phones. After receiving a new GSM phone and national package the phone did not work in my house (poor GSM coverage). After numerous calls to Customer Care I had to eventually return the phone ...
When I got my service in July I was lead to believe I would have a $39.99 per month bill. This included Free Nationwide Long Distance, 600 anytime minutes, and unlimited nights and weekends. No deposit required, no activation fee and a Free phone. This was great! Until I got home and realized my ...
My one-year service contract will end 03/18. I do not have money to continue service. So I wrote e-mail, then snail mail, confirming my request of service and account termination. They want me to call 1-866-293-4634 to cancel. I am hard of hearing. I can not have verbal communication. (Cellulars ...
August I purchased a AT&T GPM Cell Phone from a store inside BJs, Eastpoint, GA. Salesman (Kareem). Phone did not pick Signal, twice I was given a AT&T GPM phone by Kareem and returned both phones immediately. Third time I was given a Cingular Cell Phone by Kareem. The AT&T account was ...