Fellow Consumers: This is how to beat these corporate giants at their own game!!! This is what I did: 1. I contacted (through web site) the Seceratary of State's Office of my home state, (Mass.) and got the name of the Corporate Officer for AT&T in my state. 2. I sent him a certified letter of ...
I made a trip to Mexico. Before I left, I contacted AT&T and spoke with a representative who altered my calling plan so that I wouldn't incur charges on calls made to the US. When I returned, my AT&T bill was outrageous. I thought it would be an easy fix. After all, I had made the necessary ...
I signed on to AT namely, to provide a reliable network and equipment that functioned well on it. I cited my record with them of calls of complaint every few weeks as evidence of their unsatisfactory service and lack of improvement. Naturally, they didn't see it that way. They refused to take any ...
I am current AT&T customer waiting when my one year contract expires to terminate the service. I had a negative experience from the very beginning when they promised me 300 in-plan minutes, but after 30 days in my next bill I surprisingly found out that I have only 200 minutes. I spent almost 8 ...
I've been a loyal customer to ATT wireless for a year. I've seen high bills and pay for them without a word. I switched from digital to gsm and they charged me $16 per line for 2 lines without disclosing the charges when I transfered and I didn't say anything. They started charging me for voice ...
I call At&t's customer service because I get charged about 500.00 dollars in roaming charges while I am visiting NY with my wife. I explain to the representative that I had "nationwide toll calling" and that I had traveled to Miami in the past year and I was never charged roaming plus ...