I ordered an ATT Wireless GoPhone via their toll-free number. I was told that there would be no shipping charge. When I received the phone I discovered that they charged $9.95 to my credit card for shipping. I called ATT Wireless and asked for a credit on my charge card and was told that all they ...
Just got in mail collection letter from 1998, they do not even know what it is for. Way back when they bought cell one had just got a new phone on the rent to own plan cause phones were very expensive and was talked into this. Several months later was told that my phone was not good and I owed ...
In May of this year I was guaranteed a certain amount of minutes if I would agree to a two year extension of my contract. In July AT&T decided this wasn't a valid promotion and dropped my plan by 700 minutes without notifying me, resulting in $212 in overage charges. Their customer service ...
When my contract year was finally up, with its excruciatingly long waits for customer service, incomplete information available at website, chronic disconnections, expensive phone that lasted 11 1/2 months only, etc., they indicated to newly chosen phone company that my contract was TWO YEARS! I ...
Hi, my name is Jim, I too have been a victim of at00 and the mall doors had to be locked by 10:00 or the alarm would go off. Wow, what a bummer, and I was finally being forwarded to the "CORRECT" channel so that they could set me up with the correct plan, and I was told that I had to hang ...
I have been a loyal customer with AT&T Wireless [digital] for over 5 years now. They have been my only wireless provider, and up until recently I had been very satisfied with their reception and customer service. [I have noticed the difference with customer service after the merger with ...