When signing on to ATT wireless my daughter downloaded 2 ringtones supposedly for one charge. We have been charged for 5 downloads every bill since then (6 of them). We called att to have them cancelled (every month), they told us to call the companies to cancel, sent us to a website to cancel, and ...
I recently ported my number from AT&T Wireless to Verizon Wireless. About a month after the switch I found that I could not make or receive calls, I got a recording saying the number was not in service. Knowing that I had just loaded a $50 airtime card to the account I knew there was a problem. ...
Fellow Consumers: This is how to beat these corporate giants at their own game!!! This is what I did: 1. I contacted (through web site) the Secretary of State's Office of my home state, (Mass.) and got the name of the Corporate Officer for AT&T in my state. 2. I sent him a certified letter of ...
I made a trip to Mexico. Before I left, I contacted AT&T and spoke with a representative who altered my calling plan so that I wouldn't incur charges on calls made to the US. When I returned, my AT&T bill was outrageous. I thought it would be an easy fix. After all, I had made the necessary ...
I signed on to AT namely, to provide a reliable network and equipment that functioned well on it. I cited my record with them of calls of complaint every few weeks as evidence of their unsatisfactory service and lack of improvement. Naturally, they didn't see it that way. They refused to take any ...
I am current AT&T customer waiting when my one year contract expires to terminate the service. I had a negative experience from the very beginning when they promised me 300 in-plan minutes, but after 30 days in my next bill I surprisingly found out that I have only 200 minutes. I spent almost 8 ...