Recently I was greeted by a door to door salesman from ATT UVerse who offered a Special Promo. In addition to the $41.00 off the monthly cost, the salesman offered a $300 gift card to be redeemed at ATT Rewards. I was so skeptical that I asked the salesman to call his boss on his cell and allow me ...
After cancelling service ATT uverse claims they will send shipping labels to you to return equipment. Instead they send you to collections for value of equipment. I have been attempting to correct this issue for over 1 year. Sent to a return center that does not exist 3 separate occasions. Sent to ...
I want to say that employee DT165J, know to me as Deon, did an exceptional job handling my complaint today. While I am still very unsatisfied with my uverse television service over the past 18 months, Deon understood my problem and made sure I was okay with his attempt at a resolution. I ...
AT&T doesn't care about it's existing customers, they only want to lure in new unsuspecting customers with fraudulent promises of services that don't work and can't get corrected. Forget the Billing being Fair and Forget any promise and any rep makes to you. The next time you call, it won't be ...
I've had this service for just about a year and I hate it as much now as I did in the first week. Out of the first week after installation, I actually had service maybe 3 days. I had 5 different techs out here in the first 10 days and each one blamed the one before. When they signed us up for it we ...
My signed agreement form with ATT Uverse, including promo discounts, was to be $147 per month with a one-time activation fee of $36.00. My first bill was for $361.00 which was explained to me as 1 month plus 1 month in advance. My total should be $330.00 for those 2 months. Rather than honor the ...