On or around June 6th a contracted Representative of AT&T Uverse (C4) came to my home and offered the Uverse services both TV and High Speed Internet with no installation fee, as well as no deposit or setup fees what-so-ever. We waited for several weeks and never heard from AT&T. On June ...
On 4/20 ATT Uverse TV/Internet was connected and I was getting the $59.00 promo discount. I didn't like the TV so I canceled it in one day and canceled the internet in 18 days on 5/8. AT&T is now saying that the $59.00 discount promo doesn't start for three months and because I only had Uverse ...
I have been having ridiculous trouble getting customer support for AT&T Uverse. The website is terrible - impossible to find a number or email address for 24/7 support. Billing support requires one to go through set office hours. Telephone operatiors are heavily scripted and not genuinely ...
I signed up with ATT UVerse on 01/31; I have experienced nothing but problems since the first day of sign up. The initial representative installed the equipment too far away from our desktop computer which made the signal weak. He also didn't check to make sure the phone lines were working before ...
On 12-18-11 I ordered AT&T Uverse. The tech showed up on 12-22-11 and started nstallation on my neighbors house, much to my neighbor's supprise. My neighbor told the tech he did not order uverse, upon checking the work order, my name was on the order and my neighbors address. The tech called ...
Went to get a new phone at the AT&T store in Viera. Sales guy was a yes man - promised us a large savings by "bundling" our phone, internet and TV. Well the TV didn't have the channels they promised so we went back to - only 2 weeks in - now they can't give us our old phone service ...