My email via AT&T U-verse worked fine for several years, but for the past 2 months I have had no end of troubles receiving it via Outlook 2010. After paying a tech service fee and spending over 10 hours on the phone with their technical service (5 calls) the problem is still not fixed. The ...
I have been trying unsuccessfully for the past 4 months to make payment arrangements for my account that I am able to afford. AT&T insists that any payment arrangement consist of payment of the full monthly balance plus an additional amount to have the back balance paid over four payments. When ...
Recently I was greeted by a door to door salesman from ATT UVerse who offered a Special Promo.in addition to the $41.00 off the montly cost, the salesman offered a $300 gift card to be redeemed at ATT Rewards. I was so skeptical that I asked the salesman to call his boss on his cell and allow me to ...
After cancelling service ATT uverse claims they will send shipping labels to you to return equipment.instead they send you to collections for value of equipment. I have been attempting to correct this issue for over 1 year. Sent to a return center that does not exist 3 seperate occasions. Sent to ...
I am so upset with ATT Uverse. I was promised a $200 rewards card if I signed up over the phone with a customer service rep. I signed up for TV service and internet. 2 months later I still have not received any rewards card. Today I call to get a status and after being on the phone for almost 40 ...
I want to say that employee DT165J, know to me as Deon, did an exceptional job handling my complaint today. While I am still very unsatisfied with my uverse television service over the past 18 months, Deon understood my problem and made sure I was okay with his attempt at a resolution. I ...