Received a brand new Area 51 notebook mid December. Turned it on - no video. Called tech support the next day - they had me open the computer and re-seat the video card. Did not solve problem. Notified them, they had me reset Bios and CMOS - did not solve problem. Notified them. Again, they wanted ...
In Aug I ordered a brand-new Alienware M7700 laptop due to the fact that they were billed to be the best by the trade magazines, and they have everything. I ordered the system first of aug received it end of September. Upon taking it out of the box I tried to play a DVD on the huge screen, yep I ...
Our son needed an Alienware for his grade-school school. Their parents and us (Grandparents) went jointly and got him one. We're speaking $5,000.00. This is the 3rd period it's been delivered back since it doesn't function. This child hasn't had the opportunity to make use of this for six months. ...
Ordered a new computer from this scam company. It has not worked since the day I first got it. I have had to load new software every day, I have had to uninstall and reinstall the sound and video cards, and I have had to FLASH THE BIOS.. If you know about computers this is a no no for the average ...
I would like to start by requesting that all consumers with an issue with Alienware go to the fair trade commission site www.ftc. Gov and log a complaint there. The more complaints they get the more likely they are to investigate and impose fines. The BBB is also a good place to file a complaint. ...
I recieved my new Alienware computer and immediatly set it up only to find that it doesnt work. I called there tech support who determined that i needed to send the computer back to Alienwares rapair center at MY EXPENSE. Over $130 for shipping. I eventually found out that the problem was the video ...