I booked through A1 National Van Hire as they pricing seemed good compare to their competitiors, probably for a reason! The £500 deposit was orginally taken out of my account as I booked, months before we acually had the minibus. The minibus when delivered turned up late and then they were 2 days ...
This company have not refunded the £250 deposit for the rental back in January, and I have not had a reason why that deposit is being held.in June they took an extra £250 from my account which was unauthorised. I've been in touch to get both these payments back and after promises to contact me were ...
I hired a van over the period 11-15 Jun 12 and was pretty surprised when the deposit was taken at the time of booking in Apr. I called a week after return of the vehicle to chase return of the deposit, to be told that 2 weeks was their standard. Still nothing, then on 26 Jul 12 another £500 ...
I hired a van through A1 and have fallen into their trap of non payment of the £500 deposit. I have never been treated in such a rude manner when I phoned and asked for them to deal with this issue. The staff were abussive and on many occasions they put the phone down on me. I complained through ...
After hiring a van I am still waiting for my deposit to be returned. The deposit was paid at the time I booked so they have had my money for 8 weeks. ...
These people do not return deposits. Despite frequent promises they hold on to the money. I am taking them to court. Do not use them unless you want to lose £500. ...