Hired a van from A1 National Van Hire a month ago. When they collected the van we were told that the money for the £250 deposit would be back in our account in 3-4 working days. A month later and the money has not arrived. Despite numerous phone calls and being told that the money was being ...
Do not use this company!!! Booking references A10029093 and A10029010 I made two bookings in December and was charged £500 and £250 security deposits. Although they were for the same class of van, the deposits were different (a warning sign...) One month later I have still not had these refunds. I ...
My brother had a major car crash in France and was stranded. We rang John at A1 and explained we needed a Minibus to pick them up. We ordered and then quickly looked at the online reviews and nearly cried after the day of stress and upset. We rang John and explained we were worried but he assured ...
They did not deliver my van and now they will not return my deposit, despite claiming that it is in processing. They have also been verbally abusive on the telephone. Do not use them. How this business hasn't been shut down by now is beyond me. Walk if you have to, but DO NOT USE THEM. ...
Rented a van from A1 in Sep-11 and I am still awaiting refund of my deposit keep bein told it has been sent or they have had system problems promise to call me back and then hear nothing out of them. Just to top it off now they have now 10 months later taken more money out of my account which also ...
Do not use this company. I have used many hire companies in the past and never had any problems in getting back the deposit. The £500 security deposit was not returned, despite email and phone reminders. Everytime you call you get a different reason why the deposit has not been paid. As a next step ...