I booked a Transit Van with A1 National Van Hire because I needed to move. I received a Booking Acknowledgement email which included all of the arrangements and details of the booking including the booking reference. To all intents and purposes, I thought that I had a van which was to be delivered ...
I ordered a Luton van with tail gate for 10am last saturday 11/8. At 9.30am we were called to say the van which had been allocated had a fault (tailgate not working). And another van was being sent up from warrington but would be an hour and half late, this wasn't acceptable, as we were driving we ...
I hired a van from this company in July and on July 10th was charged £259.18 plus a £500.00 deposit despite having sent them the necessary documents to avoid paying a deposit. The van was returned to them on time, undamaged an with the correct amount of fuel yet the deposit wasn't refunded. I ...
I hire a van in June from this company, it was delivered a day early, no-one was at home to receive it or sign for it it, then it took them 4 days to collect it. I have made numereous phone calls and emails to get my deposit back, they do not respond to any caals and do no reply to emails. Do not ...
Hi just dont do it! Last month hired a van through a1 national van hire and not only have they not reurned my deposit but when i got through to them they took out another 250. So now they owe me 500 quid. So got in touch with credit card company and there dealing with it.. Here is a number to get ...
I used this company the middle of May. In July i found that £250 was taken from my bank account. This should not have been taken, since i returned the vehicle in good condition with a full tank of fuel. I contacted then about 5 times over a period of 2 weeks, all i get is excuses regarding the ...