Dell's Inspiron 5150 notebook was sold with a design flaw. The case puts pressure on a unprotected chip underneath the CD drive. This is well documented from thousands of furious customers online. When you call Dell they require over $175 to even look at you computer, at which point they will ...
In March we moved into a new house in California and "independent sales agent" Frank Scott sold us a GE Alarm system and service from Protect America. He told us we would be in a two year contract to cover the cost of the free installation of the equipment. My husband and myself ...
First the sales guy lied to me by saying it was only a one day sale for the free equipment so I took it before I was even in my house for a month (and billed). I never got a phone line but they bill me for 3 years on contract whether I get a phone or not. I have no phone and they're only solutiono ...
They are great for sales and installation follow-up, but once I said I wanted to cancell because their wireless alarm system is not wireless, they don't call back until after your grace period and you have to fight to cancel and pay stupid fees. Do not do business with this company. They said they ...
Here is a letter to Dell regarding a particularly abhorrent abuse by Dell to an end user with a chronic heart condition, that has been going on now for two years! Dear Mr. Rollins Case # 129738319 Tag# 4G33D11 Before coming to the USA in 1990, I was the National Customer Service Manager for one of ...
I bought a Dell Inspiron 1100 laptop in September. At that time, I bought the 4 year extended warranty (next day service), ust in case. Those with laptops know that they are not inexpensive (although they seem to have gotten cheaper in the last few years). Anyway, about a year and a half ago, my ...