In January of this year I had filed a fraud report with Dell after there were several orders placed, via the telephone, and shipped throughout the country. The local police were involved, the Dell Fraud Department was involved, a block was placed on my account, etc. Ironically, in February there ...
I purchased a pc with a GeForce3 Ti500 graphics card which eventually fried. They sent another in a timely manner but it was the wrong one. I only noticed it after i tried running dual monitors yesterday. As luck would have it, my warranty ran out the 1st of this month. I believe they should own up ...
On May 20th at apprx 7:15pm, a young sales-person rang my doorbell and proceeded to give a sales pitch for a cleaner The cleaner was called Texas Magic, came in a quart bottle and was promised to clean everything and everyone in your house. I didn't buy the cleaner, and that isn't what this report ...
I purchased a Dell computer 2 years ago. Asked the sales rep. For the $100 rebate offered on the computer I had to return. She put me on hold while she checked with her "supervisor" and came back a while later to say it had been approved. We carefully went over the sys. Configuration and ...
I purchased a Dell Laptop back in August of and when I got billed the charges were about $100 off. Over the next 6 months it has been a Complete Nightmare dealing with the outsourced Customer Service (yes you guessed it, India). They have no clue! They may speak English but they have no training in ...
Dell, Inc. One Dell Way Round Rock, Texas 78682 Kevin B. Rollins, President and Chief Executive Officer Phone Number for Corporate Head Office: NONE OF THE PUBLIC'S BUSINESS! Dell is a mix of corporate arrogance typical of a big company, bureaucracy, a cover-your-ass mentality, and fear. They act ...