I purchased a laptop from Dell less than a year ago. Incident ONE. Three months later the keyboard dies. They send me a new one that I have to install myself. Directions were not sent and I had to spend an awfull lot of time trying to get them to send me the documentation. Incident TWO. The screen ...
This is very long; the short version is: Protect America is a ripoff, avoid dealing with them! I found Protect America on the web-they required contact information just to see the offers. This should have been a red flag; within minutes, my phone was ringing off the hook. Using the "one day ...
I mailed in my rebate form for a laptop I purchased in March and never received my $100. I made several phone calls to Dell, where representatives stated that they had received my rebate form and the money would be received by dates that came and went several times over. After again not receiving ...
I bought a Dell XPS laptop computer. It would shut down frequently with no warning and I would lose whatever I was working on. Over a 3 month period I called Dell Customer Service 18 times! They refused to send me a computer that worked, refund my money, or fix my computer. They told me that the ...
Prior to Protect America we had (ROR REDACTED COMPETITOR). Ever time we accidentally set off the alarm we would get an immediate call from them to assure everything was ok. If no one answered they sent the police over. 3 years ago a rep from Protect America convinced us to switch to them. With ...
I talked to a friend who worked for Dell, and he asked me if I had an ATI X1300 mobile, and I said yes. He then told me I was screwed, because those and the 1600's are messed up (Dell made a deal with ATI), and that I would have to void my warranty to fix the laptop and get the video drivers ...