Misrepresentation - never told I was not speaking to Apple Representative, charged 249.99 for services such as 24/7 support and was told they could help with my iphone and then after I paid - told they couldn't help me. ...
When I called HP they told me that my warranty didn't cover tech support only parts and needed to pay before they could help me. After I gave them my card information they did a simulated test and told me it was a hardware issue and I had to contact the claims division. ...
Over the Holiday my Iphone upgrade locked my phone up and made it unusable. My phone provider said it was an apple issue and to call this number for tech support. When I called I was told they could fix it over the phone and internet the same day but I had to committ to at least a two year plan ...
I was misled by the initial tech who was really savvy to misleading me about the support they could provide. He led me to believe tat he was representing Apple as a tech support. I was shifted to another tech and another and then the call was lost. When I called back and spoke to supposedly an ...
My initial call was about an apple product in 11/15. They represent themselves as though they are Apple certified support providers. I was told I could pay for a one-time 30-day service for $59.99. I was at work without the product and was told to call that evening. I called that evening and the ...
My computer starting having issues so I googled 'Apple Support' and called the phone number. Someone then walked me through diagnosing what my issue was and said it was a software issue and could have someone remotely fix it. I agreed and paid $249.99. I was then transferred and was walked through ...